Hyperliquid ® — Quick Start, Login & Troubleshooting
Everything you need to access Hyperliquid ® Exchange, recover accounts, and fix common login or wallet issues.
Overview
Hyperliquid ® is a decentralized-first exchange platform focused on liquidity-efficient trading and streamlined user experience. Whether you use Hyperliquid ® (hyperliquid.xyz) or access the web portal at Hyperliquid ® .com Login, this guide walks through account access, common errors, and recovery options so you can trade with confidence.
How to Login
- Open the official site: https://hyperliquid.com or https://hyperliquid.xyz.
- Click Login (top-right) — or go directly to /login.
- Choose your wallet (MetaMask, WalletConnect, etc.) and confirm the connection prompt from your wallet provider.
- For accounts with email or password setup, use the email + password option and follow the 2FA prompt if enabled.
Troubleshooting Login Issues
Common fixes:
- Clear browser cache and reload the login page.
- Ensure your wallet extension (MetaMask/Phantom) is unlocked and on the correct network.
- Try an alternate browser (Chrome/Brave/Firefox) or disable privacy blockers that may block wallet pop-ups.
- If you see "Error Connecting Hyperliquid ® Account", revoke and re-approve the wallet connection from your wallet app.
If issues persist, visit Hyperliquid ® Help Center.
Account Recovery & 2FA Reset
If you cannot login to Hyperliquid ® (e.g., lost 2FA or password):
- Use the "Forgot password" flow on Hyperliquid ® .com Login to request a recovery email.
- For 2FA reset, locate the account recovery link in the Help Center and provide the requested identity or wallet ownership proof (transaction signature, original recovery phrase confirmation steps as instructed).
- Do NOT share your seed phrase or private keys with support. Hyperliquid ® will never ask for your full seed phrase.
App Issues & Wallet Verification
If the Hyperliquid ® App is not working or you're unable to verify your wallet:
- Confirm you are on the official app or site and have the latest version installed.
- For "Can't verify Hyperliquid ® wallet" errors, ensure transactions you sign are being broadcast and that you are connected to the correct blockchain network.
- For persistent "error decline" messages, check gas settings, retry during low network congestion, or try a different wallet provider.
FAQ
- 1. Why does my Hyperliquid ® login keep failing?
- Most often due to wallet not unlocked, wrong network, or browser blockers. Try unlocking, switching networks, or clearing cache.
- 2. How do I reset 2FA for my Hyperliquid ® account?
- Use the 2FA reset flow via the Help Center; you’ll need to prove wallet ownership or follow email recovery steps. Support will guide you — never share your private keys.
- 3. I get "Error Connecting Hyperliquid ® Account" — what now?
- Revoke the site permission in your wallet, reconnect, and approve the prompt carefully. If a pop-up is blocked, enable it for the site.
- 4. How can I recover my Hyperliquid ® account if I lost access?
- Use the account recovery page on the official site and follow the identity/wallet verification steps outlined there.
- 5. My Hyperliquid ® App won't verify my wallet — how to proceed?
- Check network selection, update the app, confirm transaction signing, and if needed, contact support with a screenshot and transaction hash.
- 6. Is it safe to share my seed phrase with support?
- No — never share your seed phrase. Support will request proof via signature or transaction only, not your full recovery phrase.